Troubleshooting is an important skill for anyone who owns a Lattissima Pro. Even though these machines are made to work well and make tasty coffee for you, some minor problems are bound to happen.

If you know how to fix common problems, you can find and fix problems in your Nespresso Lattissima Pro quickly and easily.

This guide will help you get the most out of your Lattissima Pro, whether you just bought it or have been using it for years to make coffee for yourself.

We will talk about how important Nespresso Lattissima Pro troubleshooting is and will give tips on fixing common problems.

Nespresso Lattissima Pro troubleshooting


Troubleshooting 14 Lattissima Pro Issues

No light on display.Check the mains, plug, voltage, and fuse.
Irregular blinkingSend appliance to repair
Hot machine notificationSimply wait; the machine will cool down automatically.
Need for repairRepair or adjustment
The Milk frother is not workingTake apart the Rapid Cappuccino System
Coffee dripping slowlyDescale 
Leakage of capsule areaPosition the capsule correctly
No coffee, just waterSend appliance to repair.
Lever malfunctionEmpty capsule container.
Bad quality of milk frothDisassemble the R.C.S. and clean all components
Bad coffee taste Needs good clean
Coffee is coldPreheat cup & descale
Coffee is wateryUse compatible coffee capsules
Nespresso machine making soundsExit out of the descaling mode.

Nespresso Lattissima Pro Blinking Light Issues

1. De’Longhi Lattissima Pro – No light on display

If your Lattissima Pro is giving you trouble or the display of the machine is dark, it can be frustrating and stop you from being able to use your machine. 

Here are some possible reasons for this problem and ways to fix it:

1.1. Power outage/Machine is unplugged

If you are facing an issue with the display, start by making sure that the machine is plugged in correctly and all the outlet works. 

If the problem is not with the outlet, unplug the machine for a few minutes and then plug it back in.

1.2. The display is off

The Lattissima Pro has a built-in power-saving feature that turns off the screen after a certain amount of time when no one is using it. Try any button on the machine to get the screen back on.

1.3. Faulty display

If none of the above solutions works, the display itself might be broken or damaged. For more help, try contacting the manufacturer of the machine or a professional repair service.

1.4. Descaling mode

If the display is flashing quickly, it may mean it is in descaling mode. Follow the instructions for descaling in the user’s manual to finish the process and get the machine back to normal.

2. Machine too hot notification on display

If your Lattissima Pro displays a “Machine Too Hot” notice on the display, it could be a sign of a few possible problems. Here are a few examples of typical causes and potential solutions:

2.1. The machine is overheating

The Lattissima Pro features an inbuilt temperature sensor that prevents it from overheating. The machine will shut down if this sensor detects heat and displays the “Machine Too Hot” message. 

In this situation, you must wait for the machine to cool before using it again. Be patient and avoid attempting to push the machine to function since this may result in damage.

2.2. Steam wand is clogged

If the steam wand of your Lattissima Pro becomes clogged with milk residue, the machine will overheat. To solve this issue, you have to turn off the machine and wait for it to cool down to resolve this issue. 

Then, remove the steam wand from the milk carafe and thoroughly clean it with warm water and a delicate brush. Removing any accumulated milk residue that may be clogging the steam wand is important.

2.3. The machine must be descaled 

Overheating can occur if the interior components of the machine become coated with mineral deposits from hard water. 

To resolve this issue, use a descaling solution to descale the system. 

Nespresso Descaling Solution

To correctly descale the machine, follow the directions in the user handbook. If none of these solutions works, you may need to contact the manufacturer or a professional repair shop for help.

To avoid further damage to your machine, address the “Machine Too Hot” notification as soon as feasible.

3. Machine needs a repair notification

The “Machine requires repair” warning is often presented when the machine has an internal fault that cannot be fixed using standard troubleshooting techniques. 

This could be due to a number of faults, such as faulty components or wiring, a damaged circuit board, or a faulty control system.

Suppose you notice this message on the screen. In that case, you should first consult the user manual or contact the manufacturer’s customer service for assistance.

They may give precise instructions for diagnosing and resolving the problem, or they may be able to recommend a professional repair service.

If the machine is still under warranty, the repair may be covered under warranty in some instances. If you need help, you may have to pay for repairs yourself. To evaluate the best course of action, examine the repair cost versus the cost of a replacement machine.

Overall, it is critical to fix this issue as quickly as possible to prevent further harm to the system and ensure good operation.

Nespresso Lattissima Pro Coffee & Other issues

1. Lattissima Pro milk frother is not working

If your Lattissima Pro’s milk frother is not working, there are various possible causes and solutions to consider. 

Nespresso Lattisima Pro Milk Frother

Here are some troubleshooting actions to take:

1.1. Inspect the milk carafe

Start by making sure that the Milk Carafe is properly inserted and has enough milk in it. The temperature of the milk may also play a role. 

Milk that is too hot or too cold may need to foam properly.

Nespresso Lattisima Pro Milk Carafe

1.2. Clean the milk frother attachment

Milk residue can accumulate on the milk frother attachment over time, interfering with the frothing process. 

To remove any accumulation, clean the attachment with warm soapy water and a delicate brush.

1.3. Inspect for blockages

Blockages can form in the milk frother attachment or the internal tubing of the machine. Try pouring hot water through the milk frother attachment to clear any clogs.

1.4. Descale the machine 

Mineral buildup from hard water might interfere with the machine’s performance, including the milk frother, over time. To remove any mineral accumulation, try descaling the machine.

1.5. Call customer service

If the previous methods do not address the problem, you may need to contact the manufacturer or a professional repair agency for assistance.

By following these instructions, you can troubleshoot and resolve the most frequent difficulties with your Lattissima Pro’s milk frother.

Your machine should continue offering excellent, frothy milk for all your favorite drinks with regular care and maintenance.

2. Coffee comes out very slowly

If your Lattissima Pro machine is dispensing coffee slowly, it could be due to several factors. Here are some of the most common causes and potential solutions:

2.1. Clogged or filthy brew head

Coffee oils and residue can accumulate in the brew head over time, slowing down the coffee flow. Clean the brew head with a moist cloth or run water through the machine without inserting a capsule.

2.2. Low water pressure

Coffee flow may be impacted if your water pressure is low. Ensure the water tank is filled to the proper level, and check for any kinks or obstructions in the water line.

2.3. Problems with capsule piercing

If the Nespresso capsule is not perforated properly or completely, it can cause delayed coffee flow. Check that the capsule is properly and firmly put into the brew head.

Nespresso Lattisima Pro Coffee Capsules

2.4. Scaling or mineral buildup 

Minerals and scale can accumulate in the machine’s internal parts, such as the water pump and heating elements, over time. This can cause the coffee machine to slow down or stop working entirely. To eliminate any accumulation, try descaling the machine with a descaling solution.

By resolving these concerns, you should eliminate most of the typical causes of poor coffee flow in your Nespresso Lattissima Pro machine. If the problem persists, you may need to contact the manufacturer or a professional repair agency.

3. Coffee is not hot enough

If you discover that your Lattissima Pro machine is not pouring hot enough coffee, it could be due to a number of issues. These are some potential issues and solutions to help you troubleshoot the problem:

3.1. Low water temperature

If the water temperature is too low, the coffee may not be supplied at the proper temperature. Before brewing your coffee, try preheating the machine by putting hot water through it. You can also increase the water temperature settings on the machine.

3.2. Descaling is essential 

Mineral buildup inside the machine can accumulate over time and influence its performance, especially the temperature of the coffee.

Descaling the machine can help eliminate buildup and enhance coffee temperature. To correctly descale the machine, follow the directions in our Nespresso descaling guide.

3.3. Clogged brew head 

A clogged brew head can also affect coffee temperature. Clean the brew head with the included cleaning tool or by running a descaling solution through the unit.

3.4. Inadequate cup size

If you use a large cup or mug, the coffee may be too hot when it reaches the cup. To keep the coffee hotter for longer, use a smaller cup.

4. Capsule Area is leaking (water in the capsule container)

A variety of issues, including a malfunctioning water pump, a blocked brew head, or a damaged or worn-out seal, can cause water leakage in the capsule area. 

Water may leak out during the brewing process and build in the capsule container if the seal around the capsule region is compromised, making a mess and perhaps causing damage to the machine.

4.1. Examine the seal

To begin, check the seal surrounding the capsule to see whether it is damaged or worn. If there are any cracks or tears in the seal, it should be replaced. A replacement seal can be purchased from the manufacturer or an authorized dealer.

4.2. Clean the brew head

Water leaks might also be caused by a clogged brew head. Remove the capsule and use a cleaning tool or a toothbrush to pour hot water through the brew head to clean it. This should clear any accumulated coffee grounds or other debris from the brew head.

4.3. Examine the water pump

If the seal and brew head is in good shape, but the problem remains, the fault could be with the water pump. 

Water can leak out of a defective water pump during the brewing process. To diagnose and repair the problem, it is best to contact the manufacturer or an authorized repair center.

5. No coffee – Only water comes out (despite the inserted capsule)

Even with a capsule inserted, if your Lattissima Pro machine is dispensing water instead of coffee, it might be a frustrating problem. Here are some troubleshooting and resolution methods you can take:

5.1. Inspect the capsule

Be certain that the Nespresso capsule is properly put into the machine, with the correct end pointing down. If the capsule is damaged or punctured, it may not dispense coffee.

5.2. Clean the machine

Over time, the brew head may become clogged with coffee grounds, preventing water from flowing through the capsule effectively. Remove any buildup or debris from the brew head using a brush or cloth.

5.3. Descale the machine 

If the problem persists, it could be the result of mineral buildup or scale inside the machine. Descaling the Lattissima Pro can aid in the removal of this accumulation and the restoration of proper water flow. 

You can read the guide to descale Nespresso machine to get a better understanding of the procedure.

5.4. Contact the manufacturer

If the problem persists after you have tried all of the troubleshooting methods, contact the manufacturer’s customer care department. They may be able to offer additional advice or recommend a repair or replacement.

6. Lever cannot be closed completely

Suppose the lever on your Lattissima Pro machine cannot be completely closed. In that case, there are a few possible causes and solutions to consider. Here are some of the most common problems and their solutions:

6.1. Incorrectly inserted capsule 

If the capsule is not properly inserted, it can prevent the lever from fully closing. Check that the capsule is correctly placed and is not stuck. Remove and reinsert the capsule, making sure it snaps into place.

6.2. Damaged or dirty capsule holder 

The Nespresso capsule holder might become dirty over time, preventing the lever from closing. Take off the capsule holder and wipe it down with a moist towel. You may need to replace the holder if it is damaged.

Nespresso Lattisima Pro Capsule holder

6.3. Clogged coffee spout 

A blocked coffee spout might cause the lever to stick. To remedy this, remove the coffee spout and clean it thoroughly with a moist cloth.

6.4. Descaling is essential 

Mineral deposits buildup in the machine can cause the lever to stick. Descaling the equipment might assist in removing these deposits and restoring optimal operation.

6.5. Mechanical problem 

If none of the above alternatives work, the machine may have a mechanical problem. In this instance, it’s recommended to seek further assistance from the manufacturer or professional repair service.

7. Quality of Milk Froth is not up to standard

If the milk frother of your Lattissima Pro machine makes is not up to par, there are a few things that could be wrong and ways to fix them:

7.1. Temperature of the milk 

The temperature of the milk is very important for making good foam. If the milk is too cold, it might not froth well, and if it’s too hot, it might burn and make big bubbles. 

Make sure to use cold milk straight from the fridge and not to heat it too much to get the right temperature.

7.2. Quality of milk

The froth can also depend on how good the milk is. If the milk is too old or doesn’t have enough fat, it might not foam up the way you want it to. To make sure you get a good froth, use fresh, whole milk with at least 3% fat.

7.3. Cleanliness

If the Lattissima Pro machine’s Milk Tube hasn’t been cleaned well, the froth might not be very good. Make sure to clean the milk frother attachment after each use and descale the machine often to keep milk residue from building up.

Nespresso Lattisima Pro Milk Tube

7.4. Machine problem

Sometimes, the problem is with the machine itself. Check to see if any of the machine’s parts are broken, and if you need help, call the manufacturer.

8. Coffee tastes like plastic

If your Lattissima Pro coffee tastes like plastic, it’s probably because of one of these things:

8.1. How new is your machine?

If your machine is new, it may smell or taste like plastic, which can get into your coffee. This is because the machine’s internal parts may still be giving off some plastic smells.

8.2. Dirty machine

If your machine hasn’t been cleaned regularly, the plastic parts may have soaked up oils and flavors from previous drinks. These tastes can get into your coffee and make it taste like plastic.

8.3. Old coffee 

Coffee that is old or stale can taste like plastic and be bitter. You can try the following things to fix the problem:

Control the machine

If your machine is brand new, run some hot water through it a few times before you make coffee. This will help get rid of any smells left over from the plastic.

Clean the machine 

Follow the manufacturer’s instructions about how often to clean the machine. This will help keep oils and flavors from the last drink from building up.

Use fresh coffee 

Use coffee beans that are fresh and have just been roasted. This will make sure that your coffee doesn’t taste bitter or like plastic.

Change the water

If the water in your area has a lot of minerals, it could be making your coffee taste bad. Try using filtered water or water from a bottle instead.

By doing these things, you can help make sure your Lattissima Pro coffee tastes good and doesn’t taste like plastic.

9. Coffee is too watery

If your Lattissima Pro coffee is too watery, there is probably something wrong with how much coffee you are using or how you are brewing it. 

Here are some things you could try:

9.1. Add more coffee 

One reason your coffee might be too watery is that you don’t use enough coffee grounds. Try using more coffee when you brew it. If you’re using pre-measured pods, you might want to use two pods or a stronger blend.

9.2. Change the amount of time 

Another thing that could be wrong is that the coffee isn’t brewing long enough. This can make the taste weaker and more watery. Change how long you let the coffee brew to get more flavor out of it.

9.3. Check the size of the grind 

If you buy Nespresso coffee whole beans and grind them yourself, make sure you use the right size grind for how you make your coffee. A coarser grind can make coffee less strong.

9.4. Clean the machine

A dirty machine can also make your coffee taste bad. Make sure to clean the Lattissima Pro regularly, as instructed by the company that made it.

9.5. Check how hot or cold the water is

Lastly, make sure the water is at the right temperature. The taste of the coffee can be changed by how hot or cold the water is.

10. Machine is making buzzing noises

There are a few things that could be causing your Lattissima Pro machine to buzz.

A dirty or clogged machine is often the cause of a buzzing sound. If you clean the machine infrequently, mineral deposits or other junk can get stuck in the pump and other parts. This can make the pump work harder than usual, which can make it buzz. 

In this case, the best thing to do is to follow the manufacturer’s instructions and clean the machine well.

A broken pump or motor could also cause a buzzing sound. The pump or motor may break down over time, causing the machine to buzz or grind. In this case, the best thing to do would be to call the company that made the part and ask them to fix or replace it.

The buzzing noise could also be caused by a part that is loose or not installed correctly, like the drip tray or water tank. 

If this is the case, check to see if all the parts are put together and tightened correctly.

In any case, if the buzzing sound stays after cleaning the machine and making sure there are no loose parts, you may need to call the manufacturer or a qualified repair technician for help.

11. Lattissima Pro machine not pumping water

There are a few different reasons why your Lattissima Pro machine might not be pumping water. Here are some things to try and check:

11.1. Check the water tank

Make sure the water tank is full and in the machine correctly. If there isn’t enough water in the tank, the machine won’t work.

11.2. Check the capsule container

Make sure the Nespresso capsule container is properly inserted and locked in place. If the capsule holder is not in the right place, the machine will not work.

Nespresso Lattisima Pro Capsule Container

Airlocks can happen when the machine hasn’t been used for a while or after it has been cleaned. 

Fill the water tank and run the machine without a capsule until the water flows through. This will get rid of the airlock.

Also read: The Ultimate Guide To Nespresso Pod Sizes

11.3. Check for blockages

Look for things like clogged pipes or a dirty filter that could stop the machine from working. Clean the machine and replace any parts that are broken or worn.

11.4. Try descaling

Over time, the machine may build up mineral deposits that can clog the pipes and slow the flow of water. By descaling the machine, any buildup can be removed, and the water flow can be fixed.

If these steps do not fix the problem, you should call the manufacturer’s customer service for more help or to make an appointment for a repair.


Nespresso Lattissima Pro is one of the best Espresso machines that coffee makers can enjoy in today’s time.

Like every piece of technology, some minor mechanical errors can occur, which you can sort out with our guide.

For more details about coffee-related products, check out our other guides here..

Frequently Asked Questions

How do I reset my Nespresso Lattissima pro?

To enter Menu mode, press and hold the milk button for three seconds. At this point, the descaling and clean alert lights will begin blinking. To access the milk, press the button. The reset mode is indicated by the blinking of the milk button. To verify, just press the button.

Why is my Nespresso machine not dispensing?

If you press a cup button and no water comes out of the spout, it is possible that the machine has an air bubble, which most commonly happens when the tank runs empty or after a period of non-use for an extended period of time.

How do you fix a blocked Nespresso machine?

A coffee machine cleaning capsule is the best way to unclog it. Using a Nespresso Machine Cleaning Capsule after 30 cups of coffee, or at least once a month, will provide your Nespresso machine with the cleaning it requires to function properly. And using it is as simple as brewing a cup of coffee.

Why does my Nespresso machine keep stopping?

If your machine stops after a few seconds, it may have been programmed incorrectly and needs to be reprogrammed. 

In most cases, you simply hold down the button for the duration of the machine’s operation. The button will remember this setting the next time you press it.

How to clean my Lattissima Pro?

To clean your Lattissima Pro, you have to mix one part of white distilled vinegar with two parts of water and pour it into the coffee maker’s water reservoir. 

Turn on the coffee machine as if you were going to make a cup of coffee. Let the process happen. Give the mixture about 15 minutes to sit in the pot before pouring it out.

Recommended guide: How to Clean Your Nespresso machine for a perfect coffee

How to descale my Lattissima Pro?

In order to descale your Lattissima Pro, you have to put a container under the coffee pipe and the pipe for removing the scale. When you press and let go of the espresso button, the descaling solution will start to flow out of the coffee outlet, the descaling pipe, and the drip tray. 

During the whole process, the descaling light will blink orange.

What does TFT display mean?

A thin-film-transistor liquid-crystal display (TFT LCD) is a type of liquid-crystal display that uses thin-film-transistor technology to improve image qualities like addressability and contrast.

How do I set up the milk carafe of Lattissima Pro?

  1. Before you start, make sure the machine is turned off and unplugged.
  2. Fill the milk carafe with fresh and cold milk up to the line on the side of the carafe that shows how much milk is left.
  3. Put the milk carafe into the machine and make sure it fits correctly and stays there.
  4. Turn on the machine and use the touch screen to choose the drink you want.
  5. When the machine tells you to add milk, all you have to do is press the milk button on the machine, and the milk will start to froth.
  6. When the milk is done being frothed, the machine will stop and add it to your drink.
  7. After using the machine, take the milk carafe out and clean it with warm soapy water and any leftover milk.

What type of milk should I use in Lattissima Pro?

You can use any milk in your Lattissima Pro, but whole milk usually makes the creamiest and most luxurious froth. But if you want a lighter froth, you can also use 2% or skim milk.

Recommended guide: Aeroccino 3 vs Aeroccino 4 | Which Nespresso Milk Frother is best for you?

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